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Genesys Cloud Services, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
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Taguig
SONG - ACE - Genesys – Consultant
The Strategy & Consulting Global Network SONG Practice | Genesys
Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business...
accenture.com -
Genesys-Manila
Sr. PS Consultant - Custom Application Support
Apply locations Manila (Flexible) time type Full time posted on Posted 13 Days Ago job requisition id JR105594
Genesys empowers organizations of all sizes to improve loyalty and business outcomes...
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2 similar jobs: Quezon City, Muntinlupa
Neksjob Corporation-Manila
Infrastructure (VDI) solutions, including AWS, Genesys, and Citrix.
Manage and support CRM platforms such as Zendesk, Salesforce, and Office 365.
Assist in security audits, risk assessments, and vulnerability management.
Provide recommendations to strengthen...
whatjobs.com -
Five9 Inc.-Manila
Genesys, InContact/NICE or Contact Center Software Projects
• Experience in Advanced Integration projects (Salesforce, Velocify, NetSuite, Zendesk, ServiceNow, Dynamics 365 etc.)
• All intermediate-level expertise will be used as a pre-requisite on top...
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Neksjob Corporation-Manila
practices.
Work with Virtual Desktop Infrastructure (VDI) solutions, including AWS, Genesys, and Citrix.
Manage and support CRM platforms such as Zendesk, Salesforce, and Office 365.
Assist in security audits, risk assessments, and vulnerability...
whatjobs.com -
Concentrix-Manila
in conversational analytics methods and tools (Callminer, Genesys, etc..)
One of the key elements of this role will be to support the ignition of our conversational analytics tool deployments, setting our clients up for success and helping them maximize...
tdrct.com -
Neksjob Philippines-Manila
Infrastructure (VDI) solutions, including AWS, Genesys, and Citrix.
Manage and support CRM platforms such as Zendesk, Salesforce, and Office 365.
Assist in security audits, risk assessments, and vulnerability management.
Provide recommendations to strengthen...
whatjobs.com -
Trends Group, Inc.-Manila
of relevant experience in Avaya IPO Telephony, Avaya Contact Center Select and Avaya dialer is a plus.
Or completed and passed the Cadetship Training Program.
C. Competency
Knowledgeable in telephony such as Avaya IPO, Alcatel, and others.
Genesys/Aspect...
tdrct.com -
Visa Inc.-Zamboanga
with Microsoft Power Apps for custom business applications.
• Knowledge of CRM, Genesys, and the Payments industry is preferred.
Join Visa and help us deliver exceptional value to our clients with innovative channel strategies and outstanding client care...
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Concentrix Catalyst-Makati
preferred) in solution architecture or a similar technical leadership role within the relevant domain (e.g., Zendesk, Salesforce, Genesys, Software Development, or Data Analytics).
Strong track record of successfully designing and implementing complex...
tdrct.com -
EPS Consultants Pte Ltd-Muntinlupa
and inbound and outbound configuration in CXOne for IVR/ACD.
• Leverage understanding of concepts and execution of architecture and engineering in the development and deployment of Genesys, inContact, Cisco, Microsoft, and/or Avaya contact center solutions...
foundit.com.ph -
2 similar jobs: Quezon City, Manila
EMAPTA-Muntinlupa
in Business Administration, Operations Management, or a related field (or equivalent experience).
• 3+ years of experience in implementing or managing WFM solutions for contact centers.
• Experience with UCaaS and CCaaS solutions such as Genesys, NICE CX-1...
jobstreet.com -
2 similar jobs: Manila, Quezon City
Trinity Workforce Solutions Inc-Cebu City
as a Workforce RTA or Forecaster or Planner or Scheduler
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in workforce management tools such as Genesys or Verint
• Ability to work independently...
mynimo.com -
UnitedHealth Group-Manila
Genesys, IEX
• Understanding of applicable performance metrics and data (e.g., AHT, ASA, service levels, performance guarantees, abandon rates, call defect rates, adherence)
• Proficient in using SQL, OBIEE, Tableau, Power BI, Python.
• Proven ability...
themuse.com -
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