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Genesys-Quezon City
Negotiable
On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Job Description
Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees...
Genesys Telecommunications Laboratories, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
Lightspeed-Manila
Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment every day. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Genesys...
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Lightspeed Commerce-Manila
Genesys Solutions Analyst (Permanent Work from home)
Manila, Manila, Philippines
Hi there! Thanks for stopping by
We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people...
Genesys Telecommunications Laboratories, Inc.-Manila
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can...
appcast.io -
TOA Global-Mandaluyong
time management in complex, high-volume environments. Successful track record in team management and delivering results in fast-paced industries.
• Proficiency in WFM software is an advantage (e.g., NICE, Verint, Genesys) and advanced knowledge of data...
UnitedHealth Group-Taguig
Incident Management, Monitoring and Alerting. Apart from this, end-to-end business process activities related to the ongoing migrations and support of the OMNI/Genesys/NICE CX One/Amazon Connect/Live Person telephony system across multiple LOB’s...
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Optum-Taguig
for maintaining stability in the production environment and working on Outage/RCA management, Incident Management, Monitoring and Alerting. Apart from this, end-to-end business process activities related to the ongoing migrations and support of the OMNI/Genesys...
Web.com Group, Inc-Cebu City
Single Sign-on (SAML), certificate management.
• Virtualization, VMware, HyperV, Azure.
• Scripting in PowerShell, MsGraph.
• Knowledge and working experience of ITIL methodology.
• Experience supporting a Cloud contact center such as Genesys Cloud using...
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Neksjob Philippines-Manila
Infrastructure (VDI) solutions, including AWS, Genesys, and Citrix.
Manage and support CRM platforms such as Zendesk, Salesforce, and Office 365.
Assist in security audits, risk assessments, and vulnerability management.
Provide recommendations to strengthen...
Accenture in the Philippines-Mandaluyong
processes based on client requirements
Applying experience with WFM solutions like Verint, NICE, Genesys, Calabrio, Aspect
Creating forecasting models based on client input
Developing capacity planning models considering local labor laws and business...
Gratitude Philippines-Cebu City
Qualifications:
• College Graduate/UG of 2 years (completed 4 sems) of any field
• Knowledgeable in analytics and has advanced knowledge & usage of MS Excel
• 1 - 2 years experience in a reporting role
• Must have experience using Genesys...
Concentrix-Manila
in conversational analytics methods and tools (Callminer, Genesys, etc..)
One of the key elements of this role will be to support the ignition of our conversational analytics tool deployments, setting our clients up for success and helping them maximize...
Michael Page-Makati
such as Five9 or Genesys.
• Knowledge of scripting languages like Python or Bash is an advantage.
What's on Offer
If you are passionate about telephony, VoIP, and network infrastructure and want to be part of a global, tech-driven company, this role...
appcast.io -
Concentrix Catalyst-Makati
preferred) in solution architecture or a similar technical leadership role within the relevant domain (e.g., Zendesk, Salesforce, Genesys, Software Development, or Data Analytics).
Strong track record of successfully designing and implementing complex...
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