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Genesys Cloud Services Cayman Ltd. - Philippine Branch-Manila
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform...
jobstreet.com.ph -
Thomson Reuters-Manila
years of working in a global customer service center.
• Minimum of 10+ years’ experience in leading the day-to-day operations of a global customer service center particularly in Workforce Management .
• Experience using Genesys and Alvaria tools...
whatjobs.com -
1 similar job: N.C.R.
IBEX Global Solutions-Quezon City
ibex. is an elite CX outsourcer for the world’s startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.
As Genesys...
jobstreet.com.ph -
Gratitude Philippines-Cebu City
Qualifications:
• College Graduate/UG of 2 years (completed 4 sems) of any field
• Knowledgeable in analytics and has advanced knowledge & usage of MS Excel
• 1 - 2 years experience in a reporting role
• Must have experience using Genesys...
whatjobs.com -
Taguig
SONG - ACE - Genesys – Consultant
The Strategy & Consulting Global Network SONG Practice | Genesys
Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business...
accenture.com -
Dempsey Resource Management Inc.-Metro Manila
Maintain existing flows, rights groups, configurations and additional apps within our
contact center solution
• Connect Genesys Cloud CX to our telephony carriers via SIP, SBC, etc
• Develop, maintain and improve our existing toolchain (e.g: Genesys...
whatjobs.com -
Taguig
At the IT Management Tribe, we have the privilege of providing technology products and services to the whole HelloFresh organization. We operate, among others, providing advanced and critical tech support, and integration capabilities and assisting...
appcast.io -
Thermo Fisher Scientific-Taguig
ability to drive incremental value for our clients" You will be part of a team whose main focus is maintaining operational stability of our Genesys Cloud CX environment and providing hands on support to our front-line call center operations staff...
themuse.com -
Smiles On Demand by Vervent Philippines-Sibulan
makers and collaborate across business lines.
• Must demonstrate strong analytical skills and ability to translate data into action. Dialer Management Software and Loan Servicing Software required (Genesys, or Nortridge preferred).
Please send us your...
surfingwave.app -
GSS PH-Taguig
Minimum of 3 years of experience in speech analytics, speech data analysis, or a related field.
• Experience with natural language processing (NLP) and experience on atleast speech analytics platforms (e.g., Genesys, Verint, NICE, CallMiner...
jobslin.com -
EPS Consultants Pte Ltd-Metro Manila
and inbound and outbound configuration in CXOne for IVR/ACD.
• Leverage understanding of concepts and execution of architecture and engineering in the development and deployment of Genesys, inContact, Cisco, Microsoft, and/or Avaya contact center solutions...
foundit.com.ph -
IBEX Global Solutions-Manila
About You
• Should have 5-8+ years of Genesys Cloud experience, in contact center industry and minimum 5-7 years’ Experience of any other Telephony platform.
• Working on Genesys Cloud Solution with Implementation experience on Telephony, Contact...
jobstreet.com.ph -
Recruiter PH-Manila
Description / Requirements
• Telecom Profile :- L1 / L2 Engineer
• Exp : 1 to 3 Years
• Knowledge in Avaya ,Routing ,IVR ,Livevox ,Logger ,NICE ,Incontact and Genesys - - Right attitude on learning I new skills ....
whatjobs.com -
Manila
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform...
appcast.io -
Manpower Core Group Inc.-Mandaluyong
technologies and certifications are a plus.
Experience in one or more of the following:
o NICE inContact
o Genesys PureCloud / Engage Cloud
o Twilio
o Amazon Connect
• Experience with telecommunications providers, SIP trunking, and complex voice routing...
whatjobs.com -
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