Branch Sales Officer

The Branch Sales Officer plays a crucial role in achieving sales targets for refinancing products within a designated branch. This involves generating leads through various channels, managing walk-in customers, building relationships with partners, and providing excellent customer service to ensure client satisfaction and contribute to the branch's overall success.

Key Result Areas (KRAs):

• Sales Achievement
• Lead Generation
• Partner Relationship
• Portfolio Quality and Compliance

Key Responsibilities:

• Implement branch sales strategies focused on refinancing products, working towards achieving individual sales targets and contributing to the branch's overall goals.
• Generate leads through organic sales activities, such as networking, referrals, and local marketing initiatives.
• Manage walk-in customers effectively, providing product information, addressing inquiries, and guiding them through the refinancing process.
• Build and maintain strong relationships with loan consultants and partner dealers to generate leads and drive business development for refinancing products.
• Conduct sales presentations and product demonstrations to potential clients, highlighting the benefits and features of refinancing solutions.
• Ensure the quality of loan applications by adhering to credit policies and conducting thorough credit worthiness assessments.
• Provide excellent customer service, addressing customer inquiries and concerns promptly and professionally to ensure satisfaction and build strong relationships.
• Stay informed about industry trends, competitor activities, and market dynamics related to refinancing products.
• Actively participate in training and development programs to enhance skills and knowledge.

Key Requirements:

• A bachelor's degree in business management, Sales, Marketing, Finance, or a related field is preferred.
• Previous experience in a sales or customer service role is advantageous.
• Excellent communication and interpersonal skills.
• Strong relationship-building and networking abilities.
• Ability to understand and explain refinancing products and processes effectively.
• Results-oriented with a focus on achieving sales targets.
• Customer service orientation with a commitment to providing a positive client experience.
• Willing to travel for work purposes

Benefits:

• Company Uniform
• Monthly Allowances
• Performance Incentives
• HMO
• Leave Credits
• Birthday Cash Gift
• Profit-Sharing
• Retirement Benefit
• Bereavement Leave
• Bereavement Assistance

Work Schedule:

• Monday to Friday
• 9:00 AM to 6:00 PM