Customer Service Associate (bTravel)

apartmentBosch placeSanta Ana scheduleFull-time calendar_month4/30/25

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in

and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc.

provides and optimizes business processes for our customers.

Job Description

Support - Inbound

Advise Bosch travelers on travel pre-trip, on-trip and post-trip related questions
Consults travelers on valid legal and central directive instructions, as well as optimal travel tool usage
Supports travelers in case of tool and handling errors for the cloud-based travel solution and mobile application Provide hands-on and ad-hoc help/solutions to ensure a smooth business trip for Bosch travelers
Ensures standard processes accomplishment
Provide continuously improvement ideas

Qualifications

At least 1 year experience in customer service environment
Customer orientation and very good communication skills
Technology orientation
Good attention to details
Good knowledge on MS office programs and great interest in IT applications
SAP knowledge and experience with cloud solutions is a plus
Good English communication skills
Amenable to work onsite and can start immediately

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.

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