Front Office Clerk

apartmentRichmond Plaza Hotel placeCebu calendar_month4/26/25

RICHMOND PLAZA CENTRE, INC.

For Immediate Hiring:

FRONT OFFICE CLERK

TO PROVIDE THE FOLLOWING SERVICES:

RESERVATION

Handling room reservations through telephone, online and in-person booking

CHECK-IN AND CHECK-OUT

Welcoming guests, assisting with registration, assigning rooms, issuing keys and handling payments. Room readiness and coordination with housekeeping

GUEST SERVICE

Providing information about the hotel, local attractions and amenities, addressing guest inquiries and complaints.

PAYMENT PROCESSING

Handling cash and credit card payments. Managing guest accounts

COMMUNICATION

Answers telephone, forwarding calls and acting as a central point of communication for guests and other departments

RECORD KEEPING

Maintains accurate records of reservations and guest information

And performs other duties as assigned, requested, or deemed necessary by management.

Qualifications:

Graduate of any 4-year courses
Proficient in Pilipino and English
Computer Literate
Must be honest, hardworking, able to work under pressure and trustworthy
Excellent interpersonal and communication skills
Flexible in work hours and ability to multitask
Preference given to those with service oriented work experience

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