Team leader

TEAM LEADER

JOB ID: 2025048HLZ

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1. Creative Review & Feedback

• Provide constructive critiques on design, layout, messaging, tone, etc.
• Encourage iterative improvement and creative experimentation.
• Maintain a balance between creativity and meeting business needs.

1. Mentoring and Development

• Help team members improve their craft—visual storytelling for designers, persuasive writing for copywriters.
• Identify growth opportunities and training needs.
• Support portfolio development and personal projects when possible.

1. Cross-functional Collaboration

• Work with stakeholders (e.g., marketing, sales, product) to understand campaign needs.
• Translate technical or strategic requirements into creative briefs.
• Serve as a liaison between creative and non-creative teams.

1. Brand Stewardship

• Uphold and evolve brand guidelines in both visual and written forms.
• Ensure cohesive voice and style across all platforms (print, web, social, etc.).

1. Any additional tasks that maybe provided

1. Creative Direction & Vision

• Define and communicate the creative vision for projects and campaigns.
• Ensure design and copy are aligned with brand tone, audience, and objectives.
• Review and approve creative assets for consistency, quality, and effectiveness.

1. Team Management

• Assign tasks based on individual strengths (e.g., visual-heavy vs concept-heavy projects).
• Foster collaboration between graphic artists and copywriters.
• Conduct regular check-ins to monitor progress and morale.

1. Project Oversight

• Manage project timelines, deadlines, and deliverables.
• Balance workloads across the team to avoid burnout and ensure quality.
• Coordinate with marketing managers, product leads, or clients.

Job Qualification

Education and Experience:

• Bachelor's degree in Business Administration, Management, or a related field.
• At least 5-7 years of experience in operations management, with increasing levels of responsibility.
• Prior experience in a leadership or supervisory role is essential.
• Experience in the specific industry (e.g., BPO, call center, manufacturing, logistics) is often preferred.
• Experience working in the Philippines or with Filipino teams is often beneficial.

Skills and Competencies:

• Leadership and Team Management:
• Strong leadership skills with the ability to motivate, mentor, and develop team members.
• Experience in performance management, including setting goals, providing feedback, and conducting performance reviews.
• Ability to delegate tasks effectively and manage workloads.
• Conflict resolution and problem-solving skills.
• Ability to foster a positive and collaborative work environment.
• Operational Management:
• Deep understanding of operational processes and workflows.
• Experience in process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
• Ability to analyze data, identify trends, and make data-driven decisions.
• Experience in managing budgets and resources effectively.
• Knowledge of relevant industry regulations and compliance requirements.
• Communication and Interpersonal Skills:
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills with the ability to build relationships with team members, peers, and stakeholders.
• Ability to communicate effectively with clients, if required.
• Proficiency in communicating with diverse teams.
• Ability to present information clearly and concisely.
• Technical Skills:
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with relevant operations management software or systems.
• Familiarity with data analysis tools and techniques.
• Adaptability and Problem-Solving:
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Strong problem-solving skills with the ability to identify root causes and implement effective solutions.
• Cultural Competence:
• Understanding of Filipino culture and work ethics.
• Ability to work effectively with Filipino teams.
• Sensitivity to cultural nuances in communication and management.

• HMO

• MS OFFICE

• English