Pioneer account - Technical Support Representative - Quezon City
Sapien Global Quezon City Full-time
Company Information
Sapient Global ServicesLemon Square Building, EDSA, Munoz, Quezon City
Quezon City, Metro Manila
Job Description
One-day hiring process! Earn up to 25k monthly! Sapient is looking for dedicated Tech Support Representatives to join our team! This is for urgent hiring, submit your application now!
Key Responsibilities:
- Provide technical support to customers and resolve technical issues
- Communicate technical information to customers clearly
- Escalate technical issues to internal technical teams for resolution
- Troubleshoot and resolve complex technical problems with customers and internal technical teams
- Ensure timely resolution of technical issues and customer satisfaction
- Maintain accurate records of technical issues and resolutions and provide reports to management.
Job Qualifications
Qualifications:
- High school diploma or equivalent required, with some college coursework in tech or a related field preferred
- Experience is not required
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced and dynamic environment
Give us a ring, and let’s talk about how we can help you. Apply today!
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