Key Account Manager
Freight Management Worldwide Services Makati Full-time
About the role
As a Key Account Manager at Freight Management Worldwide Services', you will play a vital role in driving business growth and strengthening relationships with our key clients. Based in Makati City, Metro Manila, this full-time position will see you manage and expand our most strategic accounts, ensuring exceptional service delivery and identifying new opportunities for collaboration.
What you'll be doing- Develop and maintain strong, long-lasting relationships with key clients through regular communication and proactive account management
- Understand client needs and objectives, then devise customised solutions to meet their logistics and supply chain requirements
- Negotiate contract terms, service level agreements and pricing structures to secure lucrative deals that benefit both the client and the company
- Oversee the implementation of new services or changes to existing contracts, ensuring a seamless transition
- Identify and capitalise on cross-selling and up-selling opportunities to grow revenue from your accounts
- Collaborate closely with internal teams, such as operations and finance, to ensure efficient and effective service delivery
- Monitor client satisfaction and quickly resolve any issues that may arise
- Provide senior management with regular performance updates and recommend strategies to strengthen key client relationships
- Minimum 4 years' experience in account management or a similar client-facing role, preferably within the logistics or supply chain industry
- Proven track record of developing and maintaining long-term relationships with key corporate clients
- Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels
- Strong commercial acumen and negotiation skills to secure favourable contract terms
- Ability to work autonomously and proactively to drive results
- Thorough understanding of logistics operations and supply chain management best practices
- Degree in Business, Supply Chain Management or a related field
- Competitive salary and bonus structure
- Comprehensive health and wellness benefits
- Ongoing training and professional development opportunities
- Opportunities for career progression within a global organisation
- Supportive and collaborative team environment
About us
Freight Management Worldwide Services' is a leading provider of integrated logistics solutions, connecting businesses across the globe with our extensive network and expertise. With a strong presence in the Asia-Pacific region, we pride ourselves on delivering exceptional service and tailored solutions that help our clients achieve their strategic objectives.Join our team and be a part of our continued success story.
Apply now to become our next Key Account Manager.
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