BPO Process Excellence Consultant - Cebu
TASQ Cebu Full-time
TASQ is urgently seeking an on-site call center process excellence consultant in Cebu. The pre-screening interview will take place over the phone.
**Position Overview: Process Excellence Consultant (Cebu)**
**Account Type:** Healthcare
**Support Type:** Non-Voice
**Work Arrangement:** Onsite (Cebu)
**Shift Schedule:** US Business Hours; Weekends Off
**Educational Requirement:**- College Graduate
- Strong familiarity with a Healthcare account (US benefits).
- At least 3 years of relevant experience in process improvement and quality.
- Preferred: Experience with Six Sigma methodologies or certifications.
- Proficient in root cause analysis, Lean methodologies, corrective and preventive actions, and quality concepts.
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