[ref. z44010216] Level 3 IT Support Engineer - Cebu City | Competitive Salary from ₱150K+ with Day 1 HMO Coverage
Are you a seasoned IT Support professional ready to level up?
We’re looking for a Level 3 IT Support Engineer who thrives in fast-paced environments and is passionate about keeping mission-critical systems running smoothly. If you’re hands-on, security-focused, and Azure-savvy — we want you on our team.
YOU DESERVE THE BEST - Enjoy these Perks!- Comprehensive day 1 HMO with 10K medical reimbursement
- Additional HMO coverage for your family + dental coverage
- Free annual Flu vaccine
- Continuous career development and certifications
- Travel & training opportunity oversea
- Regular awards and recognitions
- Comprehensive life insurance
- 24 Paid time offs (with Annual leave conversion)
- Annual appraisal based on merits
- Free daily meals (free breakfast on Mondays & free treats on Fridays)
- Regular engaging company events & promotes work life balance
- Accessible office sites - CEBU
- Employee referral programs
About the Role
We're looking for a senior IT support rockstar to lead the charge and ensure our clients’ systems run smoothly. Technically hands-on, security-minded, and process-oriented systems engineer with strong experience in Azure, ProSeries or mission-critical applications, and automation, capable of owning infrastructure operations end-to-end and serving as a linchpin in the organization's cloud and tax processing ecosystems.
Your Key Responsibilities:
Proven experience with:
- Azure infrastructure management, including Virtual Machines, Virtual Desktop Infrastructure (VDI), and network services.
- Microsoft 365 administration, Exchange Online, Teams, SharePoint, and security policies.
- Active Directory (on-prem & Azure Entra ID) with hands-on experience in identity lifecycle management, group policies, and SSO.
- Strong background in business-critical software support (ideally financial/tax/accounting systems).
What you’ll bring in:
- 5–7 years of total experience in system administration and hybrid cloud environments (mid to senior level).
- Deep expertise in PowerShell scripting for automation of routine tasks (user provisioning, system monitoring, etc.).
- Comfortable working with Infrastructure-as-Code tools (Terraform, or Azure Resource Manager templates) is a plus.
- Familiarity with cloud monitoring and alerting tools (Azure Monitor, Sentinel).
- Knowledge of networking concepts (firewall, VPN, VLAN, DNS, DHCP).
- Strong understanding of security best practices and ability to work closely with security teams to enforce policies.
- Amenable to work on night shift & onsite (CEBU)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
Take charge of your career with us and enjoy ample opportunities for professional growth and development.