Experienced Operations Associate (Financial Account | Onsite)
The Role:
The role involves verifying customer data, reviewing and amending account details, and overseeing account opening and verification. As part of the Operations Team, you will help lead staff, manage a diverse range of projects and initiatives, and support leadership in execution and strategic communication.Additionally, you will develop compelling content and presentations to convey Operations’ strategies and key leadership messages. Building and maintaining relationships with colleagues, collaborating with regional offices and other divisions on operational and company-wide matters, and staying informed on communications and current events are also essential responsibilities.
The role further includes handling requests from Sales and other departments, as well as managing withdrawal and deposit processes.
Requirements- Minimum of three year of experience in operations or a related field (excluding physical operations).
- Proficiency in English is required; knowledge of Chinese is an advantage.
- Familiarity with CRM systems and Microsoft software.
- Adaptability to changing assignments, including additional projects or tasks assigned by management.
- Strong sense of urgency to complete tasks efficiently and ensure follow-through on results.
- Ability to collaborate effectively with the team and leadership to perform additional duties.
- Self-motivated, capable of working with minimal supervision, and proactive in learning and improvement.
What to expect:
- Career Growth - Achieve a fulfilling career by joining a pioneering account. Utilize all your potential while collaborating with dynamic individuals.
- Competitive Salary - The chance to earn a fair wage is the reward for a job well done. In our business, we put it into action.
- Positive Working Environment - We always aimed to create a stunning workplace that we would be proud to work in, but more importantly, one where employees are always motivated to report to
- Work-life balance - we value the wellness of our employees and ensure that they get to work here that brings them joy and fulfillment.
Company Perks:
- Non-Taxable allowances (Rice allowance, medical allowance, clothing allowance, laundry allowance)
- Free coffee and snacks
- Employee Referral program
Who we are:
Hytech is a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry. We currently operate in 172 countries and have over 1,000 employees in over 30 offices worldwide.
As a group company, we have an expansive network of brands situated across the globe, including Suntan Tech in Australia, Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia.
Our Philippines Team:
We work in the financial technology sector and primarily assist supporting trading/investment companies with their operational needs. Our organization is separated into two primary divisions: operations and customer service. The Philippines team is an expansion of our current teams in Taiwan and Malaysia.This is because we are currently handling global accounts and hoping to expand our services to support a 24/7 coverage.
What we do:
We operate at the intersection of business and technology by amalgamating innovative thinking with unrivalled industry knowledge, to deliver end-to-end data-driven solutions for cloud services, cyber-security solutions, IT consultancy, and other support services.
From management consulting to business and technological development, we are committed to providing clients with bespoke solutions that fit their needs and goals.
Why Join Us?
At our company, we believe in fostering a true sense of teamwork. We value collaboration, initiative, and a strong work ethic. If you're seeking a structured, supportive environment where you can grow and make a meaningful impact, this is the perfect opportunity for you.
Ready to take the next step? Click the “Apply Now” button and let’s connect! Alternatively, feel free to reach out to me directly or refer someone you think would be a great fit by sending me an email at [email protected].
We look forward to welcoming you aboard!