Helpdesk Support
Dynamiq Quezon City Full-time
Responsibilities:
○ Provide technical support to SAP Business One users via phone, email, or ticketing system.○ Analyze and diagnose user-reported SAP Business One implementation, configuration, and functionality issues.
○ Troubleshoot and resolve technical problems, including system errors, performance issues, and data discrepancies.
○ Collaborate with users to understand their requirements and provide appropriate solutions or workarounds.
○ Document all support activities, including issue details, solutions provided, and troubleshooting steps.
○ Assist with user training and onboarding activities related to SAP Business One usage and best practices.
Qualifications:
○ Bachelor's degree in Accounting or Computer Science, Information Technology, or any relevant courses.○ In-depth knowledge of SAP Business One functionality, modules, and configurations.
○ Strong troubleshooting and problem-solving skills.
○ Excellent communication and interpersonal skills.
○ Ability to work independently and prioritize tasks effectively.
○ Willing to work onsite.
Delsan Office Systems CorporationMakati, 11 km from Quezon City
1. Provide first-level technical support to end-users via phone, email, or ticketing system.
2. Assist users in resolving hardware and software-related issues promptly.
3. Guide users through step-by-step solutions and document...
Sourcefit DRPhilippines
This a Full Remote job, the offer is available from: Philippines
We are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team. The successful candidate will be responsible for monitoring the support queue...
TASQQuezon City
Shift: Should be amenable to any shift schedule
Site Address: Quezon City (Manila)
Benefits:
HMO day 1 (with Free dependents)
Monthly Performance Bonus
Requirements:
Average to Good Communication Skills
0 to 1 year experience as Tech/IT Support...