[ref. u53453100] Quezon City - Customer Service Advisor

Join a rapidly growing global company here at Decathlon Philippines! We are looking for like-minded individuals who match our company values, can be the next leaders of tomorrow, and above all, who share our passion for Sport!

As a Store Customer Service Advisor, your role is to deliver high-quality end-to-end customer service to Decathlon Philippines’ sport users; you will ensure our customers are delighted with our services from the Welcoming Desk all the way to our Check-out counters. This is a full-time role with the following responsibilities:

• Sales and Operations – Help our customers with their sports journey through visual merchandising, store layouts, store campaigns, and excellent customer experiences.
• Customer Satisfaction – Ensure the satisfaction of your customers and build loyalty across all channels by establishing relationships and creating the best experience for them.
• Online Orders Management - manage orders autonomously: receiving orders, managing incidents through providing high-quality click and collect area.
• Merchandising – Show your creativity in attracting fellow sport lovers! Sell our physically or digitally available products that meet the customer's needs.

• Sportive! At Decathlon, we’re always looking for someone who is passionate about sport
• Energetic and optimistic!
• Has a knack for sharing their sportive experiences with customers
• Positive, hands-on attitude with a desire to learn
• Flexible and agile to different career opportunities and development
• Able to thrive in a fast-paced environment
• Able to work usual retail hours; including holidays and weekends
• Fresh graduates are welcome to apply!

• More than 20 Training Sessions in your first 12 Months! (store managers also benefit from trainings in our international offices)
• A competitive remuneration package
• A zig-zag career opportunities here and abroad
• Mandatory Government Benefits (SSS, PhilHealth, PAGIBIG)
• An opportunity to be a Decathlon Shareholder
• HMO coverage
• 20% Teammate Decathlon purchase discount to support your sports activities!
• 10,000php yearly sports voucher (Any products worth 10K to support your sports goals!
• Vacation leave (Available after 6 Months Probation Period) and Sick leave

Apply now and become a Customer Service Advisor at Decathlon Philippines!