Medical receptionist

Job Description

Posted on 8 April 2025

Your experience in a similar setting will help us maintain a high standard of care and professionalism.

Key Responsibilities:

• Greet and assist patients as they arrive, ensuring a warm and welcoming atmosphere.
• Manage a multi-line phone system, handling appointment bookings, inquiries, and follow-ups.
• Oversee the front desk operations and lead the reception team, providing training and support as needed.
• Schedule and confirm appointments, coordinating with medical staff to optimize patient flow.
• Maintain patient records and ensure compliance with privacy regulations.
• Process payments and manage billing inquiries with accuracy and confidentiality.
• Assist with marketing efforts, including managing patient communications and social media updates.
• Maintain an organized and clean reception area, including managing inventory of supplies.
• Address patient concerns or complaints promptly and professionally, escalating issues when necessary.

Benefits:

• Competitive salary
• Paid time off and holidays
• Opportunities for professional development and continuing education

Qualifications/Requirements

• 3-5 years of experience as a receptionist, preferably in a medical or aesthetic clinic setting.
• Strong understanding of medical terminology and familiarity with scheduling software.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Ability to multitask, prioritize, and remain calm in a fast-paced environment.
• A positive attitude, strong work ethic, and commitment to patient care.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

Apply now