WFH | Security Engineer - Manila - ref. s0529615

SECURITY ENGINEER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A SECURITY ENGINEER?

This ensures Infotrust customers receive high-value, strategic security outcomes, tailored to their business needs

• Assist in the implementation, monitoring, and support of security technologies across customer environments, including SIEM, EDR, Email/Web Security, and Cloud Security tools.
• Support onboarding and integration of log sources, security controls, and endpoint solutions under the guidance of senior engineers.
• Work collaboratively with the PMO and engineering team to contribute to successful delivery of security projects and tasks.
• Respond to customer queries and escalations with professionalism and a focus on accurate, timely resolution.
• Conduct initial troubleshooting, log analysis, and issue investigation across supported platforms.
• Maintain high-quality technical documentation and contribute to service transition artefacts.
• Participate in internal knowledge sharing, security research, and training initiatives.
• Engage with customers in a professional and responsive manner to support ongoing service delivery.
• Escalate complex issues appropriately and contribute to root cause analysis and resolution tracking.
• Stay up to date on security best practices, emerging threats, and vendor technologies relevant to the role.
• Stay abreast of emerging threats, techniques, and technologies to help evolve service offerings and maintain relevance in a fast-changing landscape.

• 1–3 years of experience in Security Engineering or IT Support with a focus on security
• Exposure to: SIEM platforms (Splunk, Microsoft Sentinel, Rapid7 InsightDR, CrowdStrike NG-SIEM)
• Endpoint protection tools (Microsoft Defender, CrowdStrike)
• Email/Web security platforms
• Log source onboarding and event analysis
• Windows and Linux systems, TCP/IP networking fundamentals
• Understanding of key security concepts, threats, and frameworks (e.g. MITRE ATT&CK, NIST, CIS)
• Experience with basic scripting or automation (e.g. PowerShell, Bash, Python) is an advantage
• Actively working toward industry certifications (e.g. CompTIA Security+, Microsoft Security Fundamentals, Azure/AWS Cloud certs)