[ref. f66323618] Quality Assurance Assistant Manager - Muntinlupa

• Maintains and documents quality audit initiative to ensure that all SLA's have high quality.
• Establishing, implementing, and maintaining the Critical Control Points Database.
• Prepares different reports in line with company objectives, including Daily Quality Score report, Performance Improvement Initiative report, and Monthly QA report.
• Conducts meetings with other departments to formulate improvement activities for quality issue reduction.
• Manages the operation of the document control in the assigned department to ensure that all users have the latest revision of appropriate documentation promptly.
• Implements and reinforces employees to comply company's policies.
• Identifies processes, situations, etc., where an organization meets requirements and identifies opportunities for improvements. For example, to develop new ideas to improve overall quality in the process.
• Maintains an objective state of mind and appropriate level of professional skepticism and perform all work with due care.
• Verifies and documents evidence of compliance and non-compliance, submit comprehensive reports on audit findings, and communicate on a timely basis.

Qualifications:

• B.S. Accountancy, Computer Science, or Industrial Engineering
• 4-6 years’ work experience in Business & Systems Analysis/ Risk Management/ Finance/Accounting Audit/ Internal Quality Audit
• Familiar with end-to-end Finance, Admins Services, Human Resources Services, IT Services and Quality Assurance Services design
• Familiar with Business Continuity Plan and Risk Management documentation