Physical Security Analyst

Responsibilities:

• Respond to Service Requests on ServiceNow.
• Management of access control personnel database. Ensuring all the data fields are complete and accurate.
• Printing, Issuing, and manage access cards and overlays locally and internationally.
• Activation and Termination of staff promptly as per HC requests.
• Report on monthly and quarterly audit Report on all secure doors to IT, Infosec and Internal Auditors
• Support with SOC2 / ISO 27001 Audit support.
• Maintain accurate records of all access control activities and changes.
• Maintain accurate records of all vendors and physical security maintenance contracts.
• Maintain accurate records of preventative maintenance activities.
• Conduct regular audits and assessments of access control systems to ensure optimal performance.
• Collaborate with the security team to address any security concerns.
• Provide training and guidance to staff on physical security best practices.
• Enforce security policies and procedures related to access control and surveillance.
• Assist in the implementation of security policies and procedures.
• Assist in monitoring door alarms / CCTV for unauthorized access and identify and respond to security incidents.
• Other duties as assigned.
• The working hours for this role will be Central US Day shift (8:00 PM, Manila Time).

• Access control experience within professional / financial services environment.
• Experience with administrating access control databases, especially CCure 9000.
• Effective communication skills to deliver external and internal reporting in English.
• A rigorous approach to data management and analysis.
• Understanding of the evolving expectations of privacy policies.
• An initiative-taking and flexible self-starter who is confident in the ability to work across all levels.
• Experience in excellent customer service for employees and visitors.
• Ability to manage one’s own time to complete work accurately and to deadlines.
• Have analytical ability, sound judgment and operational focus.
• Highly organized, detailed approach with capability of managing multiple deadlines.
• Strong computer skills, including solid skills in the Microsoft Office suite.