Retail Account | Apply Now as Customer Service Specialist
We are looking for a Retail Account to join our team as a Customer Service Specialist. You will handle customer inquiries, resolve issues, and maintain strong relationships with retail clients, ensuring their satisfaction.
Key Responsibilities:
Serve as the main point of contact for customer inquiries and account issues.
Manage retail accounts, ensuring timely resolution and support.
Assist in order processing and collaborate with the sales team.
Maintain product knowledge and communicate promotions to clients.
Record customer interactions and gather feedback for improvements.
Qualifications:
High school diploma or equivalent; degree in Business or related field a plus.
Experience in customer service or retail account management.
Strong communication and problem-solving skills.
Ability to manage multiple tasks in a fast-paced environment.