Customer Service Representative - Travel Account, Apply Now
Work Avenue And Business Solutions Incorporated Cebu Full-time
About the role
We are seeking a highly motivated and customer-oriented Customer Service Representative to join our dynamic team at Work Avenue and Business Solutions Incorporated'. In this full-time role, you will be responsible for providing exceptional customer service to our valued travel clients.Reporting directly to the Customer Service Manager, you will be based in our modern offices in Cebu City, Cebu.
What you'll be doing- Respond to incoming customer inquiries and requests via phone, email, and chat in a friendly and professional manner
- Resolve customer issues and concerns efficiently and effectively, ensuring a positive customer experience
- Provide accurate information about our travel products and services, including pricing, availability, and policies
- Process customer bookings, changes, and cancellations in a timely and accurate manner
- Maintain detailed records of all customer interactions and follow up as needed
- Collaborate with other team members to ensure seamless customer service delivery
- Continuously improve your product knowledge and customer service skills through ongoing training and development
- At least 1 year of experience in a customer service or call centre environment, preferably in the travel industry
- Excellent communication and interpersonal skills, with the ability to engage with customers and provide a high level of service
- Strong problem-solving and decision-making abilities, with a focus on delivering practical solutions
- Proficient in using computer systems and technology, with the ability to quickly learn new software and applications
- A team player with a positive attitude and a willingness to contribute to a dynamic and collaborative work environment
- Fluency in English, both written and verbal, is essential
What we offer
At Work Avenue and Business Solutions Incorporated', we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer:
- Comprehensive health and dental insurance coverage
- Generous paid time off, including holidays and personal days
- Opportunities for career development and advancement
- A fun and engaging company culture with regular team-building activities
- Discounts on our travel products and services
Apply now to join our team and start your journey with Work Avenue and Business Solutions Incorporated'!
Ameeratel Inc.Cebu City
AmeeraTel is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.
Job summary:
• Flexible hours available
• 1 year of relevant work experience required for this role
• Expected...
Foundever™Cebu City
CUSTOMER SERVICE REPRESENTATIVE
Kickstart your career with us! Apply now and be part of our Premier Accounts for an exciting journey ahead!
Minimum Qualifications:
• At least a High School (old curriculum) or Senior High School Graduate...
**********Cebu City
Job Description
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business.
#experienceTTEC...