Senior Application Support Specialist - Manila

apartmentStyle Maria placeManila scheduleFull-time calendar_month 

Responsibilities:

  • Lead the smooth and quality-assured transition of application features from development to production environments
  • Drive continuous improvement initiatives and optimization of business application service operations
  • Lead the development of the Operations Enablement service catalogue to further improve service delivery
  • Run/Lead small to mid-sized projects related to operations

Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, or a related field
  • 5+ years of experience in a similar role, preferably in the technology and/or financial industry
  • Proficient in relational databases (SQL Server/PostgresDB) using SQL
  • Proven experience with Incident and Problem Management
  • Experience in programming languages such as Java and/or Python
  • Experience in cloud services such as AWS (certification is a plus)
  • Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
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