Branch Manager

Job Description:

• Oversee smooth operations of the Strategic Business Unit (SBU) with the Branch Operations Officer (BOO).
• Maintain and acquire new clients to boost deposits and profits.
• Supervise and monitor BOO's execution of duties per bank and regulatory guidelines.
• Conduct performance appraisals and recommend training or personnel changes.
• Evaluate and approve monthly reports from BOO.
• Lead monthly SBU meetings and attend BBG meetings.
• Market and sell banking products, including loans and deposits.
• Provide exceptional customer service and resolve client issues effectively.
• Ensure thorough credit evaluations and compliance with credit processes.
• Monitor and manage loan applications and portfolios proactively.
• Identify and address potential loan issues early on.

Qualifications:

• Preferably a graduate of Accountancy, Finance or any Business Related course
• With at least five (5) years experience in banking industry particularly in banking operations, banking regulations and compliance , and sales.
• With at least one (1) year in a managerial role.
• Preferably with at least one (1) year of experience as Branch Manager.
• Knowledge of Micro, Small, and Medium Enterprises (MSMEs)
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet targets
• Good problem-solving and decision-making skills
• Attention to detail and strong organizational skills
• Experience in rural banking is a plus