SYSTEM ADMINISTRATOR -- URGENT
Information Professionals, Inc. Manila Full-time
Maintains infrastructure uptime, performance, and security at agreed service levels for non-critical infrastructure components and facilities under his coverage. Critical infrastructure may be included under administration, as necessary, under the guidance of seniors in the team.
- Receives calls for support and reviews problems and performs resolution tasks based on existing playbooks. Escalates to seniors more complex issues for proper review and resolution
- Monitors 24x7 infrastructure components that are not being monitored by OD. Performs corrective actions based on existing playbooks.
- Sends monitoring report to concerned teams via Teams GC or email based on the frequency defined for specific systems to be monitored.
- Performs regular housekeeping on non-critical infrastructure components, e.g. cleanup of unnecessary components, system-level backup, vendor preventive maintenance, decommissioning, etc.., as applicable.
- Apply configuration requirements and parameters and systems under his coverage as required.
- Configures the set-up of systems to the high availability standards of the bank.
- Applies the security set-up of the systems to conform to bank security standards. Regularly patches and closes all vulnerability gaps. Raise to seniors any required and critical patches that need to be applied.
- Performs system changes in non-production environment and non-critical systems, under the guidance of a senior administrator.
- Performs root cause analysis for issues to him. Looks into previous historical occurrences and derives similar root causes and performs problem resolution tasks with existing playbooks. Engage with seniors if difficulties encountered in finding the root cause and problem resolution.
- Performs capacity management, for both hardware and software resources, by collecting historical statistics and forecasting future growth. Sets the necessary thresholds to alert if resources additions need to be made. Triggers the necessary implementation of resource allocations based on agreed threshold hits.
- Provides information required in compliance and audit concerns.
- Communicates and coordinates with infrastructure vendors regarding product updates, fixes, and support requirements.
- Documents the inventory list, TRP, configuration parameters, playbooks, and other assigned required documents, and keeps such documentation updated and secure.
- Performs other functions or areas of responsibility that may be assigned by the immediate head.
- Directly Reporting to IPI Operation Supervisor/Marketing Consultant
PRIMARY SKILLS:
- Linux, Windows , J.Boss, Weblogic, Websphere, VMWare, Ha Proxy, Nginx, Hyper V, Oracle VM, Openshift, Kubernetes, Docker
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