Service Manager
Autocentral Inc. - Suzuki CDO Cagayan de Oro
Join Our Team as a Service Manager at Suzuki CDO!
Are you a skilled leader with a passion for delivering exceptional service? Here's your chance to showcase your talent and lead a dedicated team at Suzuki CDO. We are seeking a dynamic and experienced Service Manager to oversee our service department and ensure our customers receive the highest level of care.
HIRING: SERVICE MANAGER
Responsibilities:
- Lead and mentor a team of service advisors, technicians, and support staff to deliver top-notch service and exceed customer expectations.
- Ensure that all service operations, from vehicle inspections to repairs and maintenance, are performed efficiently and to the highest standards of quality.
- Foster strong relationships with customers by providing exceptional service experiences and addressing any concerns or issues promptly and effectively.
- Oversee parts and inventory management to ensure optimal stock levels and minimize downtime.
- Continuously evaluate service processes and identify opportunities for improvement to enhance efficiency and customer satisfaction.
Qualifications:
- Bachelor's degree in Automotive, Engineering, or related field.
- Proven experience in automotive service, with at least 5 years in a managerial role preferably in a dealership environment.
- Strong leadership skills with the ability to inspire and motivate teams.
- Solid understanding of automotive systems and repair procedures.
- Dedication to delivering outstanding customer service and building long-term customer relationships.
- Excellent problem-solving and decision-making abilities to address complex service issues effectively.
- Proficient in using CRM software and MS Office Suite
- Valid driver's license
Perks to enjoy:
- Competitive salary with performance-based incentives.
- Comprehensive health & life & accident benefits package.
- Ongoing training and development opportunities
- Opportunities for career advancement and professional development
- Annual Performance-Based Review
- Supportive and collaborative work environment.
START OFF YOUR CAREER WITH AUTOCENTRAL GROUP!
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