Customer service assistant
Job Description
Posted on 24 April 2025
Pooling for Content Moderator
As a Content Moderator, you will be responsible for ensuring that all user-generated content on our platform adheres to our community guidelines and standards. You will play a crucial role in maintaining a positive and safe online experience for our users by reviewing and moderating content, identifying and escalating issues, and providing feedback to improve our moderation processes.
Key Responsibilities:- Review and moderate user-generated content to ensure compliance with community guidelines.
- Identify and escalate egregious content to appropriate teams.
- Provide feedback and suggestions to improve content moderation processes.
- Collaborate with other team members to maintain a safe and positive online environment.
- Stay updated on industry trends and best practices in content moderation.
- At least a Senior High School Graduate or High School Graduate from the old curriculum.
- Resilient and able to handle exposure to challenging content.
- Strong mental and emotional strength.
- Great attention to detail and analytical skills.
- Excellent communication skills and ability to work well in a team.
- Familiarity with social media platforms and online communities is a plus.
Qualifications/Requirements
Pooling for Content Moderator
As a Content Moderator, you will be responsible for ensuring that all user-generated content on our platform adheres to our community guidelines and standards. You will play a crucial role in maintaining a positive and safe online experience for our users by reviewing and moderating content, identifying and escalating issues, and providing feedback to improve our moderation processes.
Key Responsibilities:- Review and moderate user-generated content to ensure compliance with community guidelines.
- Identify and escalate egregious content to appropriate teams.
- Provide feedback and suggestions to improve content moderation processes.
- Collaborate with other team members to maintain a safe and positive online environment.
- Stay updated on industry trends and best practices in content moderation.
- At least a Senior High School Graduate or High School Graduate from the old curriculum.
- Resilient and able to handle exposure to challenging content.
- Strong mental and emotional strength.
- Great attention to detail and analytical skills.
- Excellent communication skills and ability to work well in a team.
- Familiarity with social media platforms and online communities is a plus.
Work location
CEBU CITY (CAPITAL), CEBU
Remarks
Please visit onsite for 1-day process between 10AM-5 PM Mondays-Fridays at 6th Fl eBloc 3 IT Park Lahug Cebu City.Please do not forget to bring 1 valid ID for building entry purposes.
Apply now