OPEX Manager

apartmentReed Elsevier Shared Services Philippines Inc placeCebu calendar_month 

Job Description

Accountabilities:

Automation (RPA and AI)
  • Lead automation idea-generation workshops to build a healthy automation pipeline of ideas
  • Drive completion of automation projects by working collaboratively with automation practitioners, developers, champions, and stakeholders.
  • Maintain a list of automation opportunities and facilitate the prioritization by working collaboratively with automation leads, automation practitioners, developers, champions, and stakeholders.
  • Assess the need for additional automation trainings, capability-building and provide recommendations as necessary.
  • Provide mentoring support to automation practitioners, developers, and champions as applicable.
  • Effectively communicate in OPEX Forum the overall progress, risks, challenges and provide recommendations to mitigate them.
  • Communicate automation success stories through corporate communication, leadership meetings and other channels as appropriate to enable best practice sharing and community of practice
  • Reward and recognize automation project teams who successfully deliver projects (with validation of Finance team).
  • Be involved in the retrospective meetings to help improve the automation deployment.

Process Excellence and Lean Six Sigma:

  • Identify and organize enterprise-wide projects and initiatives to improve operational effectiveness of the organization
  • Partner with senior leaders and business partners for end-to-end process simplification using Process Excellence and Lean Six Sigma tools and methodologies, leverage common automation initiatives, eliminate process inefficiencies, and ensure alignment with relevant RELX workstreams
  • Facilitate CI trainings such as CI Champion, Yellow Belt, Green Belt, SCM and other applicable CI trainings.
  • Educate, coach, and mentor Green and Yellow Belts on Lean Six Sigma tools, methodologies.
  • Plan and successfully execute continuous improvement projects to meet goals and support strategic priorities, delivering recommended improvements with supporting business rationale.
  • Serve as catalyst for change by stimulating, communicating, and institutionalizing Lean Six Sigma methodologies and the benefits these capabilities provide.
  • Drive cultural changes across the business and support deployment of the Lean Six Sigma program
  • Facilitate rapid improvement events targeting specific improvement opportunities in the business.
  • Communicate progress through OPEX forums and other applicable channels

Qualifications:

  • A bachelor's degree
  • Must have at least 7 years of relevant working experience at least 3 years of which is experience in leading automation projects (e.g. RPA and other industry-leading automation solutions)
  • Six Sigma Trainings and Certification (GB, BB, MBB) ideal but not mandatory
  • Automation Training and Certification
  • Agile Training and Certification
  • Project Management Training and Certification (PMP, Prince2, Scrum Master) ideal qualification but not mandatory
  • Open to work in a shifting schedule
  • Excellent communication skills (written, verbal, and presentational)
  • Willing and able to work on any flexible shift to meet business needs
Spotlight
  • Maternity leaves, Paternity leaves, Annual leaves, Rewards & recognition, Performance bonus, Retirement benefits, Health insurance, Life insurance
apartmentGlobal Group Innovative Services, Inc.placeCebu City
Position: 1 QA Manager Location: Cebu City Start Date: ASAP Headcount: 1 Work Setup: Work Onsite Setup Qualifications:  •  3-4 years experience in a BPO setting as Quality Assurance (QA) Manager  •  Candidates must have exp handling U.S. Healthcare...
business_centerHigh salary

Operations Manager Property Management

apartmentJJY Holdings Venture Corp.placeCebu City
OPERATIONS MANAGER PROPERTY MANAGEMENT Job Summary: The Operations Manager is responsible for overseeing the daily operations and maintenance of the condominium property, ensuring a safe, clean, and well-managed environment for all residents...
local_fire_departmentUrgent

Accounts manager

placeCebu City
Job Description Posted on 28 April 2025 Job Summary: The Account Manager will be responsible for managing client relationships, driving customer satisfaction, and identifying opportunities for business growth. You will act as the main point...