OPEX Manager
Reed Elsevier Shared Services Philippines Inc Cebu
Job Description
Accountabilities:
Automation (RPA and AI)- Lead automation idea-generation workshops to build a healthy automation pipeline of ideas
- Drive completion of automation projects by working collaboratively with automation practitioners, developers, champions, and stakeholders.
- Maintain a list of automation opportunities and facilitate the prioritization by working collaboratively with automation leads, automation practitioners, developers, champions, and stakeholders.
- Assess the need for additional automation trainings, capability-building and provide recommendations as necessary.
- Provide mentoring support to automation practitioners, developers, and champions as applicable.
- Effectively communicate in OPEX Forum the overall progress, risks, challenges and provide recommendations to mitigate them.
- Communicate automation success stories through corporate communication, leadership meetings and other channels as appropriate to enable best practice sharing and community of practice
- Reward and recognize automation project teams who successfully deliver projects (with validation of Finance team).
- Be involved in the retrospective meetings to help improve the automation deployment.
Process Excellence and Lean Six Sigma:
- Identify and organize enterprise-wide projects and initiatives to improve operational effectiveness of the organization
- Partner with senior leaders and business partners for end-to-end process simplification using Process Excellence and Lean Six Sigma tools and methodologies, leverage common automation initiatives, eliminate process inefficiencies, and ensure alignment with relevant RELX workstreams
- Facilitate CI trainings such as CI Champion, Yellow Belt, Green Belt, SCM and other applicable CI trainings.
- Educate, coach, and mentor Green and Yellow Belts on Lean Six Sigma tools, methodologies.
- Plan and successfully execute continuous improvement projects to meet goals and support strategic priorities, delivering recommended improvements with supporting business rationale.
- Serve as catalyst for change by stimulating, communicating, and institutionalizing Lean Six Sigma methodologies and the benefits these capabilities provide.
- Drive cultural changes across the business and support deployment of the Lean Six Sigma program
- Facilitate rapid improvement events targeting specific improvement opportunities in the business.
- Communicate progress through OPEX forums and other applicable channels
Qualifications:
- A bachelor's degree
- Must have at least 7 years of relevant working experience at least 3 years of which is experience in leading automation projects (e.g. RPA and other industry-leading automation solutions)
- Six Sigma Trainings and Certification (GB, BB, MBB) ideal but not mandatory
- Automation Training and Certification
- Agile Training and Certification
- Project Management Training and Certification (PMP, Prince2, Scrum Master) ideal qualification but not mandatory
- Open to work in a shifting schedule
- Excellent communication skills (written, verbal, and presentational)
- Willing and able to work on any flexible shift to meet business needs
- Maternity leaves, Paternity leaves, Annual leaves, Rewards & recognition, Performance bonus, Retirement benefits, Health insurance, Life insurance
Global Group Innovative Services, Inc.Cebu City
Position: 1 QA Manager
Location: Cebu City
Start Date: ASAP
Headcount: 1
Work Setup: Work Onsite Setup
Qualifications:
• 3-4 years experience in a BPO setting as Quality Assurance (QA) Manager
• Candidates must have exp handling U.S. Healthcare...
JJY Holdings Venture Corp.Cebu City
OPERATIONS MANAGER PROPERTY MANAGEMENT
Job Summary:
The Operations Manager is responsible for overseeing the daily operations and maintenance of the condominium property, ensuring a safe, clean, and well-managed environment for all residents...
Cebu City
Job Description
Posted on 28 April 2025
Job Summary:
The Account Manager will be responsible for managing client relationships, driving customer satisfaction, and identifying opportunities for business growth. You will act as the main point...