Call center agent

Job Description

Posted on 29 April 2025

Key Responsibilities:

• Provide outstanding customer support through phone, email, and chat.
• Handle inquiries, resolve issues, and process orders in a timely and professional manner.
• Troubleshoot product or service issues and provide effective solutions.
• Maintain and update customer records in our database.
• Collaborate with other team members to improve the overall customer experience.
• Stay updated on product knowledge and company policies.

• Must be at least College graduates for those who don't have any BPO experience
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Basic computer skills and familiarity with customer service software.
• Positive attitude and a team player.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

Location: Glorietta 5, Ayala Avenue, Ayala Center, Makati, Metro Manila

Enjoy our free grab going onsite and 400 Gcash promo when passed the final interview!

Interested? Send your updated resume to kathrinablanca.jpsc@gmail.com and anticipate a call within 24 hours upon sending your resume for a quick screening interview via phone call.

Apply now