Payroll BPO Lead (Senior Manager) - Taguig - ref. v17788619

Payroll Business Process Outsourcing Lead (Senior Manager)

Job Summary:

You will have a significant impact on the organization's overall financial health and employee happiness by ensuring that workers receive their paychecks accurately and on schedule.

• Overall team lead for international payroll processing, accounting, and related tasks, you will oversee the correct, timely, and high-quality execution of payroll processing across various countries and regions by adhering to a predetermined payroll playbook.
• Responsible for operational delivery and ongoing stakeholder management, collaborate closely with all sites to drive continuous improvements and satisfy service level agreements.
• Oversee payroll input validation, output reconciliation, and error or discrepancy resolution.
• Oversee the coordination and communication between the team, the client, and payroll service providers; escalate problems as needed; find possible solutions; and provide status updates on a regular basis.
• Observe all relevant client and legal obligations for compliance and data protection.
• Oversee payroll operations that take place outside of the typical payroll cycle, such as year-end tasks, off-cycle payouts like bonuses, and requirements for particular nations.
• Oversee monthly and quarterly company evaluations, key performance measures, customer performance indicators, and service level agreements.
• Determine and report any necessary modifications or updates to the playbook.
• Train team members, make sure training materials are maintained current, and step in as a backup as necessary.
• Oversee the selection, planning, and implementation of initiatives for ongoing improvement.
• Adopt a growth-oriented mindset and assume responsibility for your personal growth.
• Respect people' varied viewpoints, needs, and emotions Develop routines to maintain excellence and reach your full potential.
• Ask questions to make sure you understand, listen intently, and communicate your thoughts effectively.
• Look for, consider, act upon, and provide feedback.
• Collect data from many sources in order to evaluate the facts and identify trends.
• Make a commitment to learning the company's operations and increasing your commercial awareness.
• Adhere to the firm's independence requirements and code of conduct; learn and implement professional and technical standards.

Basic Qualifications:

Preferred Knowledge/Skills: In depth Payroll Operations

Hybrid, mid shift and based in Taguig

Interested candidates may send their profiles directly to:

[email protected]