[ref. g17849422] Virtual Assistant

Temporary Work From Home, Full Time CSR/VA experience: 1-2 years

VIRTUAL ASSISTANT

Responsibilities:

• Answer phone calls and respond to emails promptly.
• Direct requests and unresolved issues to responsible departments
• Record details of inquiries, feedback, etc.
• Provide excellent customer service.
• Issue invoices to clients as needed.
• Research for business information effectively.
• Maintain clients' appointments/calendars.

Skills needed:

• Excellent organizational skills
• Communication skills (prior call center experience is highly preferred.)
• Tech-savvy (proficient with the navigation of multiple web-based tools)
• Keen attention to details and can multitask.
• Data Entry and Web research skills
• Reliable and has excellent listening skills

Requirements:

• Fluent in American English with a neutral accent is incredibly important. A near-native speaker is a huge plus.
• Has warm and friendly personality
• Can work with minimal supervision
• 1-2 Years experience as a CSR/VA
• Preferably Female and Cebu-based applicants.
• Someone seeking long-term employment and career growth
• Training will be provided so you are expected to work in our office for 1 week before transitioning to Work From Home set-up.