It tech support specialist
Gigaworkz Technologies Inc. Talisay Full-time
JOB SUMMARY
Systemhub Distribution Inc. is a dynamic and fast-growing organization dedicated to delivering high-quality Electronics and Auxiliary Products. We are looking for a skilled IT Tech Support Specialist to join our team and ensure smooth IT operations.
KEY RESPONSIBILITIES- Provide technical support and troubleshooting assistance for hardware, software, and network-related issues.
- Respond to and resolve IT support tickets in a timely and efficient manner.
- Install, configure, and maintain computer systems, printers, and other peripherals.
- Assist employees with software and system-related concerns.
- Support Google Ads and marketing media.
- Update or create WordPress company websites.
- Maintain IT documentation, including asset inventory and troubleshooting guides.
- Ensure data security and backup procedures are followed.
- Escalate complex issues to higher-level IT staff when necessary.
- Stay updated on emerging technologies and best practices.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT support or a similar role.
- Strong knowledge of Windows and Mac operating systems, networking, and troubleshooting methodologies.
- Familiarity with Office 365, and basic cybersecurity principles.
- Knowledgable in WordPress and website editing & creation.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and ability to work well with team members and clients.
- Ability to multitask and work efficiently in a fast-paced environment.
WHY JOIN US :
- Professional Career Growth
- Communication/Load Allowance per month.
- HMO Card or equivalent Medical Benefits upon regularization
- Regularization performance review & salary adjustment
- Annual Performance Review with Salary Adjustment
- 3K Hiring Referral program
- 3K Bereavement assistance upon regularization
- Meal subsidies (breakfast, lunch, dinner) for official project site travel as per company travel guidelines and policies
- SIL : Leave increase additional credit (prorated)
- Year-end Sick leave convertible to cash
- Educational loan assistance upon regularization
- Birthday leave entitlement
- Baby shower and birthday cake surprise gift
- Basic Government Benefits (SSS, PhilHealth & Pag-ibig)
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