Content Moderation New Associate | Non Voice

If you are interested in applying for this role, you may drop by at our career hub every Monday - Friday (except holidays) from 9AM-6PM located at 3rd Floor, Gateway Mall, Cubao, Quezon City.

Accenture in the Philippines is currently looking for talented individuals for our Content Moderation New Associate.

About the Role: As a Content Moderation New Associate, you will be performing the following tasks on a daily:

• Review, classify and/or remove content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Serve as an advocate for the user community.
• Participate in process improvement initiatives that improve quality and efficiency of work.
• Participate in continuous training programs and workgroup discussions for optimal development in the role.
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

About You: The ideal candidate will have the following skills and experience:

• Bachelor's degree holder
• Open to College undergraduate (2 years college) with at least 18 months BPO Experience
• With Working knowledge and experience with computers and internet
• Willing to work in any shifts i.e. night shift, graveyard schedule etc.
• Amenable to work in Quezon City