Implementation Engineer - Manila
Mustard Seed Systems Corporation Manila Full-time
POSITION: IMPLEMENTATION ENGINEER
An Implementation Engineer is a professional responsible for the successful deployment andintegration of software, systems, or products into a client's environment. Their primary objective is to
ensure a smooth transition from the pre-sales phase to the post-sales phase, working closely with
the sales and customer support teams.
ROLES AND RESPONSIBILITIES:
- Collaborate with sales and project management teams to understand customer requirements
allocation
- Install and configure software or hardware solutions according to the agreed-upon plan,
- Provide support & guidance to the client on how to use the new solution effectively
- Assist clients with any technical issues or inquiries that may arise after implementation and
- Maintain clear and effective communication with the client throughout the implementation
- Work closely with cross-functional teams, including sales, customer support, and product
implementation issues
- Identify opportunities for process improvement and contribute to the enhancement of
implementation methodologies and best practices.
JOB QUALIFICATIONS:- Bachelor’s degree in Computer Science, Information Technology, or a related academic
- Proven 3 + years of experience in software system implementation or in IT
- Knowledge of various operating systems, databases, and network protocols
- Sound knowledge in SQL Server
- Effective communication and interpersonal abilities
- Customer-focused mindset with a commitment to delivering high-quality service
- Project management skills and ability to handle multiple tasks simultaneously
- Flexibility and adaptability to work in a dynamic and fast-paced environment
- 10 Sick leave *pro-rated upon regularization
- 10 Vacation leave *pro-rated upon the first year of the employee
- FREE HMO *upon regularization
- Communication allowance
- Transportation allowance
- Meal Allowance
- All government-mandated benefits
COMPANY ADDRESS: 47 Mustard Seed Corporate Centre, Kamias Road, Barangay Pinyahan, Quezon City
Manila
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