Training Specialist - Content Design - Quezon City
iSupport Worldwide Quezon City Full-time
Be a part of our fast-growing team and unchain all the possibilities!
What is your mission?
We are looking for a Training Specialist - Content Design to create engaging training materials, including guides, video tutorials, and e-learning modules. The ideal candidate will have a strong grasp of adult learning principles and instructional design, with the ability to produce clear, interactive, and visually appealing content.You will work closely with subject matter experts and internal teams to develop effective training solutions that align with company goals and enhance knowledge retention.
You will provide the best service to our partner brands by performing these tasks:
- Develop and create training materials, including instructional guides, video tutorials, presentations, and e-learning modules.
- Collaborate with subject matter experts (SMEs) to translate complex topics into easy-to-understand content.
- Design interactive and engaging learning experiences to enhance knowledge retention.
- Manage and maintain a training content library, ensuring materials are up-to-date and easily accessible.
- Partner with internal teams (HR, Customer Support, Sales) to identify training needs and tailor content accordingly.
- Ensure all training materials align with company goals, brand guidelines, and instructional best practices.
- Collect feedback from learners and stakeholders to continually improve content effectiveness.
- Stay current with learning trends, instructional technologies, and best practices in training content development.
- Minimum of 2 years of experience in content creation for training, instructional design, or corporate education.
- Strong writing, editing, and instructional storytelling skills.
- Proficiency in content creation tools such as Articulate, Adobe Captivate, Canva, or similar platforms.
- Experience with video production and editing tools (e.g., Camtasia, Adobe Premiere, etc.).
- Knowledge of e-learning development and learning management systems (LMS).
- Understanding of adult learning principles and instructional design methodologies.
- Ability to simplify complex information into engaging and effective learning materials.
- Strong organizational and project management skills.
- Ability to collaborate effectively across departments and adapt to evolving training needs.
Company Perks
Above-industry salary package and incentives- Comprehensive HMO benefits and life insurance from day 1
- Free learning and development courses for your personal and career growth
- Dynamic company events
- Opportunities for promotion
- Free meals and snacks
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Be a part of our fast-growing team and unchain all the possibilities!
What is your mission?
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