Senior Application Support Specialist - Quezon City
Style Maria Quezon City Full-time
Responsibilities:
- Lead the smooth and quality-assured transition of application features from development to production environments
- Drive continuous improvement initiatives and optimization of business application service operations
- Lead the development of the Operations Enablement service catalogue to further improve service delivery
- Run/Lead small to mid-sized projects related to operations
Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, or a related field
- 5+ years of experience in a similar role, preferably in the technology and/or financial industry
- Proficient in relational databases (SQL Server/PostgresDB) using SQL
- Proven experience with Incident and Problem Management
- Experience in programming languages such as Java and/or Python
- Experience in cloud services such as AWS (certification is a plus)
- Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
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