Technical support staff

placeMakati calendar_month 

Job Description

Posted on 26 April 2025

POSITION: IT TECHNICAL SUPPORT SPECIALIST

Job Description:

  • Identifying and resolving technical issues with software, hardware, and networks. Develop and oversee compliance programs, conduct audits, and provide guidance to employees on regulatory requirements.
  • Assisting users with technical problems through various channels like phone, email, or chat.
  • Keeping records of customer interactions, troubleshooting steps, and solutions.
  • Testing compatibility of new programs with existing ones and evaluating system expansions.
  • Gathering and analyzing customer feedback to improve products or support processes.
Qualifications/Requirements
  • Graduate of any college courses is an advantage.
  • Minimum of one (1) year experience in IT company.
  • Proficiency in computer applications and software.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

Name: XI, HUIYA
Address: Makati City
Nationality: Chinese
Intended period of employment: Two (2) years

Workplace location: 36F Robinson Summit Center 6783 Ayala Ave., Bel-Air, Makati City

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