Receptionist (general)
Makati
Job Description
Posted on 29 April 2025
JOB TITLE: Customer Service Representative
Performs general receptionist duties and assists in the daily operation of the salon including customer service and retail sales. Ensures that friendly, professional, efficient and courteous service is provided in a clean, well-maintained environment.Ensures excellent customer service by providing information, resolving problems and answering questions from clients.
DUTIES & RESPONSIBILITIES:
- Follows Emphasis way of greeting, introduction and send-off procedures and standards.
- Answers phone inquiries, confirms and schedules appointments.
- Ensures that appointments are filled out correctly and that each customer information and type of service required is entered accurately.
- Ensures that appointment changes and deletions are altered and that customers are informed as possible in the event of cancellations or stylist absence.
- Coordinates with salon staff to carry out customer service accurately.
- Resolves minor complaints.
- Receives payment for services and keeps records of transactions. Operates cash register.
- Prepares and updates required sales reports accurately.
- Ensures salon cleanliness, reduction of wait times, delivery of services and customer convenience.
- Strong focus on customer service
- Must perform well under stress and be adaptable to changing work environments
- Trustworthy in handling monetary matters
- Excellent organizational skills
- Excellent communication skills such as the ability to relate to a wide range of people and effectively handle customer complaints.
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
Applicant with zero knowledge is welcome to apply but must be willing to learn and trainable. Applicant will undergo 6 to 12 months probationary/training period and once the Assessment is passed, will be converted to regular employee status.
Apply now
Makati
About the Role
Alpha Sports is looking for a friendly and professional Receptionist to join our team at our Makati City branch. As the first point of contact for our customers, you’ll play a key role in creating a positive experience...
Manila, 6 km from Makati
as necessary.
Qualifications/Requirements
• Prior experience as a receptionist or in a related field.
• Consistent, professional dress, and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word...
Pasay, 2 km from Makati
Description:
The Receptionist is the first point of contact for clients, visitors, and staff. This position involves managing the front desk, handling communications, providing administrative support, and ensuring smooth daily operations. A receptionist must...