Real Time Analyst Jobs in Manila
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Search Results - Real Time Analyst Jobs in Manila
JobsAvenuePH-Manila
notifications based on trigger events (e.g., average handle time, volume, absenteeism, etc.)
Assist Operations to help provide greater focus on real-time/intraday agent productivity, performance exceptions and schedule adherence
Ensure in collaboration...
VXI Global Solutions-Manila
Join Our Team as a Real Time Analyst!
Are you passionate about helping others and making a positive impact on people’s lives? We are seeking Real Time Analysts to support a leading, multi-million-member healthcare organization serving individuals...
jobstreet.com -
WNS Global Services, Inc.-Manila
of historical performance and real time data
Monitor adherence real time to ensure performance is within pre-set parameters, works with supervisors to resolve schedule adherence issues, escalating to leadership if necessary
Have familiarity with forecast...
Manpower Core Group Inc.-Manila
Key skills
Workforce Management
Real Time Analyst
Management
Job title: Workforce Management Real-Time Analyst
Work setup: Onsite in Alabang
Work Schedule: Shifting
Salary: Php 22,000 – Php 34,000 package
Start date: ASAP
Workforce...
WNS Global Services, Inc.-Manila
workforce management tools (IEX, CX One, Sprinklr, Genesys, Omniflow).
Strong attention to details and multi-tasking skills.
Excellent communication and stakeholder management skills.
Amenable with bi-weekly shifting of schedules (start time only).
Expertise...
Visage Executive Search-Manila
Job title: Workforce Management Real-Time Analyst
Work setup: Onsite in Alabang
Work Schedule: Shifting
Salary: Php 22,000 – Php 34,000 package
Start date: ASAP
Basic Functions
• Generates schedules accordingly to meet the business requirements...
ENGINEERINGUK-Manila
of data collection and analysis.
The Sr. Analyst, WFM is responsible for ensuring multiple CS sites meet service levels through future and real-time staffing planning, work mix blending, call queue adjustments, and overall management of workflow across...
appcast.io -
Real Time Analyst jobs – More cities:
Optum Global Solutions-Manila
correspondence and intended outcome accurately
QUALIFICATIONS:
• Undergraduate degree or equivalent experience
• Minimum 2 years of real-time analyst (RTA) & scheduling in a BPO environment
• Must be willing to work on-site (Makati, Taguig, Alabang, QC or Cebu...
foundit.com.ph -
Sutherland Global-Manila
customer life cycle.
Job Description:
Leads in this role get to:
1. Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level, Abandonment %, Line Adherence, Handling Capacity, SIR.
2. ..
appcast.io -
Stealth Monitoring-Pasig, 11 km from Manila
people when dealing with media investigation.
About the Company
Stealth Monitoring is North America's leading provider of remote live real-time video surveillance security camera monitoring, helping businesses secure and protect their assets at a fraction...
Telesys BPO Ph-Manila
Identify and evaluate variations from anticipated performance, such as surges in call volume, extended wait times, and periods of agent inactivity.
Support the creation and modification of agent schedules by leveraging real-time data and evolving...
iRhythm Technologies-Manila
are Thinking Bigger and Moving Faster.
About This Role
The Workforce Management RTA Specialist ensures the efficient and compliant scheduling of Customer Care Advocates and accurate tracking of their time and attendance. This role is essential for maintaining...
themuse.com -
Telesys BPO Ph-Manila
Identify and evaluate variations from anticipated performance, such as surges in call volume, extended wait times, and periods of agent inactivity.
Support the creation and modification of agent schedules by leveraging real-time data and evolving...
Citibank (Switzerland) AG-Manila
Assistant Vice President - HR Operations Support Sr Analyst (EMEA), Philippines (Hybrid)
Assistant Vice President - HR Operations Support Sr Analyst (EMEA), Philippines (Hybrid)
Apply locations Taguig Philippines time type Full time posted...
appcast.io -
Global Payments-Manila
Assists with the administration of the call center phone system, maintains user records (add/delete users), monitors real-time call volumes and service level statistics to ensure adherence to internal/client scheduling and service level metrics.
Gathers...
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