Service Desk Analyst Jobs in Cebu City
1 - 7 of 7
Search Results - Service Desk Analyst Jobs in Cebu City
Dynamixcloud-Cebu City
improvement.
• Conduct thorough analysis of escalated incidents, identifying root causes, roadblocks, and proposing preventative measures to enhance overall service desk efficiency.
• Maintain clear communication channels with both internal teams and Customer...
appcast.io -
Neksjob-Cebu City
Job Description
A Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying...
Cebu City
and translations; Perform service desk management function; Facilitate critical incident management.
Qualifications/Requirements
Bachelor’s Degree in Information Technology; Computer Science or other relevant fields; Proficient in Required Language; Excellent...
philjobnet.gov.ph -
Ascendion-Cebu City
Job Description
Key Responsibilities
Handle customer questions, incidents and service requests
Communicate in the language of the customer by avoiding technical terminologies and jargon
Gather information from customer by asking probing...
foundit.com.ph -
Cebu City
quality audit and translations; Perform service desk management function; Facilitate critical incident management.
Qualifications/Requirements
Position Title: Tech Writing & Translation Analyst
Responsibilities: Provide first line of support and resolves...
philjobnet.gov.ph -
Lapu-Lapu, 6 km from Cebu City
servers, networks & security systems under acceptable service levels and infrastructure availability rate to ensure business continuity.
Provides service desk and IT & service operations management including daily operational activities and physical IT...
jobstreet.com -
UnitedHealth Group-Taguig, 563 km from Cebu City
by the scope and related to the job function
Monitor Service Desk for tickets assigned to your queue and process first-in first-out based on priority
Screen ticket queue for onboarding and offboarding tickets while adhering to offboarding requirements...
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